Terms and Conditions




Art. 1. These general terms and conditions are intended to regulate the relations between Norte EOOD , Sofia , 240 Shipchenski Prohod Blvd., hereinafter referred to as SUPPLIER, and the customers, hereinafter referred to as USERS, of the e-shop https: // wearenordics.com/, hereinafter referred to as “E-SHOP”.


Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:

1. Name of the Supplier: Norte Ltd.

2. Headquarters and address of management: Sofia , 240 Shipchenski Prohod Blvd.

3. Address for exercising the activity: Sofia, 240 Shipchenski Prohod Blvd.

4. Correspondence data: Sofia , 240 Shipchenski Prohod Blvd.

5. Entry in public registers: UIC BG 203468497

6. Certificate number for personal data controller № (not subject to mandatory registration)

7. Supervisory bodies: (1) Commission for Personal Data Protection Address: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2, tel .: (02) 940 20 46fax: (02) 940 36 40Email: kzld@government.bg , kzld@cpdp.bg Website: www.cpdp.bg

(2) Consumer Protection Commission Address: 1000 Sofia, 4A Slaveykov Square, 3rd, 4th and 6th floors, tel .: 02/980 25 24 Fax: 02/988 42 18 Hotline: 0700 111 22 Web site : www.kzp.bg8. Registration under the Value Added Tax Act № BG 203728518


Art. 3. The e-shop is available at the Internet address https://wearenordics.com/, through which Users have the opportunity to enter into contracts for the sale and delivery of goods offered by the E-SHOP, including the following:

1. To register and create a profile for viewing the E-SHOP and use the additional services to provide information;

2. To make electronic statements in connection with the conclusion or execution of contracts with the E-SHOP through the interface of the page of the E-SHOP, available on the Internet;

3. To conclude contracts for purchase and sale and delivery of goods offered by the E-SHOP;

4. To make any payments in connection with the concluded contracts with the E-SHOP, according to the payment methods maintained by the E-SHOP.

5. To receive information about new goods offered by the E-SHOP;

6. To review the goods, their characteristics, prices and delivery conditions;

7. To be notified of the rights arising from the law mainly through the interface of the E-SHOP page on the Internet ;

8. To exercise the right of withdrawal from the contract concluded at a distance for the goods offered by the Supplier, for which the right of withdrawal from the contract is applicable;

Art. 4. The Supplier delivers the goods and guarantees the rights of the Users, provided by law, within the framework of good faith, the criteria and conditions adopted in practice, consumer or commercial law.

Art. 5. (1) The Users conclude a contract for purchase and sale of the goods offered by the E-SHOP through the interface of the Provider, accessible on its website or other means of distance communication. – sale of goods, the Provider undertakes to deliver and transfer the ownership of the User to the goods specified by him through the interface. The remuneration is in the amount of the price announced by the Provider at the address of the E-SHOP on the Internet (4) The Provider delivers the goods ordered by the Users within the terms and conditions, determined by the Provider on the e-shop page and in accordance with these general terms and conditions. (5) The price for the delivery shall be determined separately and explicitly from the price of the goods.

Art. 6. (1) The User and the Provider agree that all statements between them in connection with the conclusion and execution of the contract of sale may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Commerce Act (2) It is assumed that the electronic statements made by the Users of the site are made by the persons specified in the data provided by the User when registering, if the User has entered the appropriate name and password for access. .


The User confirms the registration and conclusion of the contract by electronic reference in the letter notifying him of the registration sent by the Provider. After the confirmation, an account of the User is created and a contractual relationship arises between him and the Provider (5) Upon registration, the User is obliged to provide accurate and up-to-date data. The User promptly updates the data specified in his registration in case of change (6) In order to use the full functionality of the e-shop of the Provider, the User undertakes to register on the site of the e-shop. The Provider is not responsible in case the User could not use the full functionality of the e-shop due to lack of registration,

Art. 8. (1) The e-mail address provided during the initial registration of the User, as well as any subsequent e-mail address used for exchange of statements between the User and the Provider, is “Primary e-mail address” within the meaning of these general conditions. The User has the right to change his Primary contact e-mail address (2) Upon receipt of a request to change the Primary contact e-mail address, the Provider sends a request to confirm the change. The request for confirmation shall be sent by the Provider to the new Main contact e-mail address specified by the User (3) The change of the Main contact e-mail address shall be made after confirmation by the User, expressed by a reference User new Primary contact email address. (4) The Provider informs the User about the made change, by e-mail, sent to the Main contact e-mail address indicated by the User before making the change under para. 2. (5) The Provider shall not be liable to the User for illegal change of the Main contact e-mail address (6) The Provider may require from the User the use of the Main contact e-mail address in specific cases.


Art. 9. (1) The users mainly use the interface of the Provider’s page in order to conclude contracts for purchase and sale of the goods offered by the Provider in the E-SHOP. (2) The contract is concluded in Bulgarian (3) The contract between the Provider and the User is the current general conditions available on the website of the E-SHOP. the personal profile of the User. For the avoidance of doubt, these are the data with which an account has been created with the Provider. . (6) This contract is considered concluded from the moment of registration of the User with the Provider or the acceptance of the general conditions in another explicit way, including through a statement on the website of the Provider. The contract for purchase and sale of goods is considered concluded from the moment of its application by the User through the interface of the Provider. (7) by electronic means. (8) The statement for concluding the contract and the confirmation of its receipt shall be considered received when their addressees have the opportunity to access them. data are incorrect or misleading.

Art. 10. (1) Users enter into a contract of sale with the Provider under the following procedure: Registration in the E-SHOP and providing the necessary data, if the User has not yet registered in the E-SHOP or by ordering goods without registration Entering the system for placing orders in the E-SHOP by identifying with a name and password and another way of identification; Selecting one or more of the goods offered in the E-SHOP and adding them to a list of goods for purchase; Providing data for making delivery; Choice of method and time for payment of the price. Confirmation of the order; (2) Users may enter into a contract of sale with the Supplier without registration,


Art. 11. The rules of this section VI of these general conditions apply to Users for whom, according to the data specified for the conclusion of the contract of sale or registration in the E-SHOP, it can be concluded that they are users within the meaning of the Act. on Consumer Protection, the Electronic Commerce Act and / or Directive 2011/83 / EC of the European Parliament and of the Council of 25 October 2011.

Art. 12. (1) The main characteristics of the goods offered by the Supplier are defined in the profile of each product on the site of the E-SHOP. (3) The value of postage and transport costs not included in the price of the goods shall be determined by the Provider and provided as information to the Users at one of the following moments before concluding the contract: – In the profile of each of the goods on the Supplier’s website of E-SHOP – When choosing the goods for concluding the contract of sale (4) The method of payment, delivery and performance of the contract is determined in these general terms and conditions, as well as the information provided to the User on the website of the Provider. 5) The information

Art. 13. (1) The consumer agrees that the Supplier has the right to accept advance payment for the concluded with the consumer contracts for purchase and sale of goods and their delivery. (2) The consumer chooses independently whether to pay the Supplier the price to deliver the goods before or at the time of delivery.

Art. 14. (1) The consumer has the right, without paying compensation or penalty and without stating a reason, to withdraw from the contract within 14 days from the date of acceptance of the goods through the single form for withdrawal from the contract, available on the site of the Provider. Information on exercising the right of withdrawal is available on the website of the Provider. The users may also use another unambiguous statement, which may be recorded on a durable medium. (2) The right of refusal under para. 1 shall not apply in the following cases: 1. for delivery of goods made to order of the consumer or according to his individual requirements; for the supply of goods which, by their nature, may deteriorate or have a short shelf life; for delivery of sealed goods, which are printed after delivery and cannot be returned for reasons of hygiene or health protection; for the supply of goods which, after being delivered and which by their nature have been mixed with other goods from which they cannot be separated; for the delivery of sealed sound or video recordings or sealed computer software which are printed after delivery; for delivery of newspapers, periodicals or magazines with the exception of subscription contracts for the supply of such publications (3) When the Provider has not fulfilled its obligations to provide information specified in the Consumer Protection Act, the User has the right to refuse of the concluded contract within one year and 14 days from the date of receipt of the goods. When the information is provided to the user within the withdrawal period, it begins to run from the date of its provision. The user has the right to send the statement of withdrawal under this article directly to the Provider through the single withdrawal form available on the Provider’s website (4) When the User has exercised his right to withdraw from the distance contract or the off-premises contract, the Provider shall reimburse all amounts received by the User, including delivery costs, without undue delay and not later than 14 days from from the date on which he was notified of the User’s decision to withdraw from the contract. The provider shall refund the amounts received using the same means of payment used by the consumer in the initial transaction, unless the consumer has expressly agreed to use another means of payment and provided that this does not involve costs for the consumer. the amount that the User has paid under the contract is deducted the cost of returning the goods. The Supplier is not obliged to reimburse the additional costs for delivery of the goods, when the User has explicitly chosen a method of delivery of the goods, other than the cheapest type of standard delivery offered by the Supplier. the preservation of their quality and safety during the term under par. 1.

Art. 15. (1) The term of delivery of the goods and the initial moment from which it runs is determined for each product separately when concluding the contract with the consumer through the website of the Supplier, unless the goods are ordered in one delivery. the consumer and the Supplier have not set a delivery time, the delivery time of the goods is 30 working days from the date following the sending of the consumer’s order to the Supplier through the e-shop website. (3) If the Supplier cannot fulfill the contract that he does not have the ordered goods, he is obliged to notify the User and refund the amounts paid by him.

Art. 16. (1) The supplier shall hand over the goods to the consumer after certifying the fulfillment of the requirements for providing information to the consumer according to the Consumer Protection Act. 1 in writing at the moment of delivery by hand signature, unless otherwise agreed. (3) The User and the Provider agree that the requirements under para. 1 will be observed if the certification is performed by a person for whom according to the circumstances it can be concluded that he will transmit the information to the consumer – party to the contract.


Art. 17. The Supplier delivers and delivers the goods to the User within the term determined at the conclusion of the contract.

Art. 18. The User must inspect the goods at the time of delivery and delivery by the Supplier and if it does not meet the requirements to notify the Supplier immediately.


Art. 19. (1) The Provider shall take measures for protection of the personal data of the User according to the Personal Data Protection Act. indicated by the Users at the moment of registration (3) The Provider accepts and announces on its website a Privacy Policy (4) The Users agree that the Provider has the right to process their personal data necessary for the execution of orders in the e-shop. and the performance of the contract.

Art. 20. (1) At any time, the Provider has the right to require the User to identify himself and certify the authenticity of each of the circumstances and personal data announced during registration. (2) In case for any reason the User has forgotten or lost his name and password, the Provider has the right to apply the announced Procedure for lost or forgotten names and passwords.


Art. 21. (1) These general terms and conditions may be amended by the Provider, for which the latter will notify in an appropriate manner all Users who have registration. (2) The Provider and the User agree that any addition and amendment of these general conditions will have effect on the User after his explicit notification by the Provider and if the User does not state within the 30-day period that he rejects them. agrees that all statements of the Provider in connection with the change of these general conditions will be sent to the e-mail address specified by the User during registration. The user agrees that the e-mails sent under this article do not need to be signed with an electronic signature in order to have effect against him. 22.


Art. 23. The present general conditions and the contract of the User with the Provider are terminated in the following cases: upon termination and declaration of liquidation or declaration of bankruptcy of one of the parties to the contract, by mutual consent of the parties in writing, unilaterally, with notice from each of the parties in case of non-fulfillment of the obligations of the other party, in case of objective impossibility of any of the parties to the contract to fulfill its obligations, in case of seizure or sealing of the equipment by state authorities, in case of deletion of the User’s registration on the E-SHOP website. In this case the concluded but not executed contracts for purchase and sale remain in force and are subject to execution, in case of exercising the right of withdrawal according to art. 55, para. 1 of the Consumer Protection Act.


Art. 24. The possible invalidity of any of the provisions of these general terms and conditions will not lead to the invalidity of the entire contract.

Art. 25. The laws of the Republic of Bulgaria shall apply to the issues not settled in this contract, related to the implementation and interpretation of this contract.

Art. 26. All disputes between the parties to this contract will be resolved by the competent court or the Consumer Protection Commission.